FAQs
1. What types of products do you sell?
We offer a wide variety of products ranging from sports , fashion, home decor, , to outdoor gear and more. You can explore our categories on our homepage to find what you need.
2. How can I place an order?
To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. You will be guided through the payment process to complete your purchase.
3. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Shopify Payments, Google Pay, and Apple Pay.
4. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. You can find more details on our Shipping Information page.
5. How long will it take to receive my order?
Delivery times vary based on your location and the shipping method chosen at checkout. Typically, orders are processed within 1-3 business days and shipping takes an additional 5-15 business days depending on your location.
6. What is your return policy?
We accept returns within 7 days of purchase. Items must be unused and in their original packaging. Please visit our Returns & Refunds page for more information and instructions on how to initiate a return.
7. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team immediately with your order number and a photo of the issue. We will work to resolve the problem as quickly as possible.
8. How can I contact customer service?
You can reach our customer service team by texting us at 845-507-2626, using the contact form on our website, or by calling us at the same number. Our team is available All The Time
9. Can I cancel or modify my order after it has been placed?
Orders can be modified or canceled within 24 hours of placing them. Please contact our customer service team as soon as possible at 845-507-2626 to make any changes.
10. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on our latest offers.
11. Do you offer customer support for product-related questions?
Yes, if you have any questions about our products, feel free to contact our customer support team at 845-507-2626. They can provide detailed information and help you make the best choice.
12. How do I know if a product is in stock?
Product availability is updated in real-time on our website. If a product is out of stock, it will be indicated on the product page.
13. What should I do if I entered the wrong shipping address?
If you realize that you have entered the wrong shipping address, please contact our customer service team immediately at 845-507-2626. If the order has not yet been shipped, we will do our best to update the address for you.
14. Can I request a specific delivery date?
While we cannot guarantee a specific delivery date, we will do our best to accommodate your request. Please leave a note in the comments section during checkout or contact our customer service team at 845-507-2626.
15. Do you offer flexibility for customers with special requests?
Absolutely! We understand that every customer has unique needs. Whether it's a special packaging request, a custom order, or any other specific requirement, our team is here to help. Please contact us with your request at 845-507-2626, and we will do our best to accommodate it.